| Are all of your products in stock? |
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We keep a number of stock items at our premises for most products but as these items are also available for sale in our shop and on other websites they can sell-out quickly and our systems do not always update fast enough to reflect this. However, as we are continuosuly replenishing stock, directly from the manufacturer, the majority of items for sale can always be dispatched within 2 to 3 working days. |
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| How do I organise Milwaukee Warranty? |
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The fastest and most convenient way for you to arrange a warranty repair for your product is to use the Milwaukee E-Service.
E-Service is a web based collection, repair and return service. You will be able to choose between a collection from your place of business, home (Monday-Friday) or from a conveniently located drop off / collection points in your area that may have extended business hours. You can also arrange for the product to be delivered to a different location from where the tool was collected. You will be able to track the progress of your collection/repair and product return online, by email or by SMS.
In order to complete the online form you will need to have the following information to hand in front of you :
- The product (for model number / serial number)
- The purchase receipt / invoice (proof of purchase)
- The extended warranty document if the product is over twelve months old (this would have been emailed to you after you registered the product and is available on your extended warranty account).
How to find E-Service :
- Click on https://eservice.milwaukeetool.eu (or copy and paste onto your browser)
- If you do not have an account you will need to create one and register the item for collection.
- After logging into your account click on my tools and click on repair (next to tool in question)
- If the tool is not registered then click on register the register by selecting the appropriate selection (corded, cordless or other).
- If you are not able to read the code on the tool you can enter the model number eg.M18FPD
- If you are unable to read the serial number you can click on the option underneath where it says unable to read and it will then let you proceed to the next step.
If you have any problems registering your tool for extended warranty or for warranty repair please call the Milwaukee warranty team directly (TTI Technologies) on 01628 894469.
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| Is it possible to buy a gift for someone? |
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You can send someone a gift by entering their name and address as the Delivery Address and your own as the Billing Address. |
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| What types of payment do you accept? |
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You have several ways to pay for your orders.
• Credit or debit card
• PayPal (requires a PayPal account)
If you don't wish to order and pay for your goods on-line then please phone us during opening hours and we will be happy to take your order and payment over the phone. |
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| When will my order be delivered? |
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Our aim is to dispatch your order to you within 3 business days. If you require faster delivery time then please call our office during opening hours to speak with one of our staff. |
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